From our end, orders are processed within 1-3 business days. The time it takes to ship an order is based on your location. For domestic orders, that is within the US, these usually take between 3-7 business days after processing. For international orders, these may take between 7-21 business days depending on customs and other local postal services.

Majority of the leather used for our handbags comes from responsibly sourced full grain and top grain cowhide leather. Some of our limited collection may feature vegetable tan leather or exotic textures which will be clearly noted in the product description.

All our handbags under kasparovski brand are fully handcrafted by skilled artisans wherein every piece receives a unique and meticulous touch during the stitching, assemble, and finishing process. We may use machines or precision tools for consistency purposes such as during the cutting process, but rest assured every piece remains distinct and exceptional.

Definitely! We have personalized engraving as well as custom design requests. Simply reach out to us directly with your ideas and our team will evaluate what’s possible for your preferred design, including pricing and timelines.

We can ship to any country in the world. PageCar will show the shipping fees and delivery time for your item based on your address at checkout. The regular international delivery service requires 7–21 business days.

Try to keep your bag in the shade, out of direct sunlight most of the time and make sure it is in a cool, airy location. Once every few months, use a leather conditioner to maintain the softness of the leather. Putting too much weight in the bag will wear down its form.

Absolutely. As soon as your order is on the way, an email with a tracking number will be sent so you can keep watch on delivery.

Yes. If an item is still original and unused within 14 days of delivery, we accept returns and exchanges. Please check our Return Policy page for all the details.

You are able to ask for a change or cancel your order within 12 hours after purchase. After finishing this step, your order may have been put into production.

Our products are shown to you as accurately as we are able, though slight changes might happen due to how your device and screen are set. Should you have any unwanted questions, you can get in touch to see different images or descriptions of the colors.

Bijout Ha mixes age-old practices with styles that never go out of fashion. Leather is premium and chosen carefully and each bag is made to last and be unique over mass-produced bags.

As soon as your order is done, you will get an email to confirm the details. If you haven’t gotten the email within a few minutes, first look in your spam folder and if you still cannot find it, contact our support team.